Frequently Asked Questions

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What is a Tibetan carpet?

Hand knotted carpet using a different knotting system from the Turkish and Persian counterparts is Tibetan carpet The Himalayan wool used for these rugs are rich in lanoline oil and yields sheen as it gets older. Traditionally, these rugs are used for sitting or sleeping on, rather than walking on. That's Today, the rugs are made larger to accommodate use as floor carpets. New patterns and designs complement contemporary and traditional home decor.

How long does it take to make a carpet?

Making an authentic Tibetan carpet by traditional methods is an enormously labor intensive activity which yields a far superior product. Hand knotted wool carpets generally come in 3 qualities 60, 80, and 100 knots per square inch, with the higher count being more durable and incrementally more time consuming to weave. As the market is shifting to higher knots rugs we also do 150 Knots and 200 Knots rugs in 100% silk and Silk and wool combinations.
The patterns and quality of carpet directly affects the production period. In addition to the time for weaving, is the time to card and clean the wool, spin the yarn, dye the colored yarns, and finally trim the woven design. Detailed weaving requires skill and attention and progresses slowly—a fine 9 x 12 foot carpet often represents 1,500 hours of labor. As a practical matter, larger carpets are made by a team of weavers and other craftspeople over several weeks to months.

Which colour system do you use?

We employ several color references such as ARS 600, 1200,1400 ,Benjamin Moore, Pantone and other house colors in the creation of our complete inventory of designs. We use AZO-free Swiss dyes for our regular orders and vegetable colors for special orders depending upon the clients’ choice. The dyes used are of good quality creating colors which are rich and lustrous, and the overall effect of the color and design is pleasing and harmonious. We make carpets that range from exceptionally subtle gradations to boldly contrasting patterns, yet the results are always well balanced.

Why do some rugs have fringe and others don't?

All Tibetan carpets have cotton "fringe" on the ends; this is the natural remaining ends of the weft threads once the carpet is cut off the loom. Since, some customers prefer to have a clean edge; the fringe is often folded underneath the rug, covered with a strip of canvas, and hand bound.
Why are the actual sizes slightly vary from the standard ordered sizes?
Due to the handmade nature of rugs and the materials used the size o the rug can be + - 2% in the WIDTH and +- 4% in the LENGTH. Please be advised the lines and circles might not be perfectly straight and perfectly round. Each piece ordered will be slightly different from the previous one due to different dye lot, material lot and different weaving hands. These imperfections are valued as it is a handmade product and it emits a character and distinctiveness.

Are these rugs made with ethical working conditions?

The use of underage and child labor is a serious concern in many parts of the world. Many rug manufacturers used to exploit children for their inexpensive labor in situations where economic pressures often prevail over education needs and health concerns. But the awareness have significantly increased in these days. We explicitly prohibit workers under the age of 18 in our workshops. In fact, we are supporting goodweave and Step label voluntarily to promote rugs made by adult artisans only and advocate the fair working conditions and fairwages.

How are the rugs shipped?

Shipping charges differ according to the gross weight, the final destination of the shipped goods, and depending on the airlines and courier company. It may not be able to ship with the same airline every time. Customers are informed and discussed regarding the cost of shipping once the gross weight of the shipment, the final destination of the shipped goods, and the method of transportation is confirmed. When inquiring about shipping charges, please inform us the name of the airport/sea port closest to your location or where you would like the consignment to be delivered.

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